What are your office hours?
- We accept appointments Tuesdays to Saturdays, 10:00 AM to 7:00 PM from Tuesday to Friday, and 9 am to 6 pm on Saturday.
- We accept appointments on holidays for as long as they don’t fall on our off days.
Where are your offices?
- We have offices along Mother Ignacia Avenue (near ABS-CBN) and West Avenue (near SM North EDSA), both in Quezon City.
- We work from our West Avenue office on a by-appointment basis, and the rest of our weekly schedules are held at our Mother Ignacia office.
- You will receive the complete address through text message once you make a completed booking.
How much does each session cost?
- Please click on our book appointment app on our website: www.onelifeonly.net to see our current rates.
How many sessions does it usually take to get better?
- Generally around one to six sessions for individuals, four to six sessions for couples, one to five sessions for families
- We recommend weekly sessions to start. Frequency can become less as you progress in your therapy.
How many hours do I need to book for individual or couple sessions?
- For individuals: regular follow-up sessions are 50 minutes long and the suggested initial session is 75 minutes long
- For couples: we suggest an initial four sessions, the first will be a 100 minute conjoint session, the second and third sessions will be individual sessions, and a fourth session will be 100 minute conjoint session. Future follow-up sessions will 75 minutes long.
- For families: regular follow-up sessions are 75 minutes long and the suggested initial session is 100 minutes long
What are your suggested packages for individual, couple, and family therapy?
- Here are our suggested packages for individual and couple therapy:
- Individual: Six to Eight Sessions may be done weekly, biweekly, or monthly depending on your needs
- Couple: Our package for couples therapy consists of four sessions.
The first and the fourth sessions are conjoint, while the second and third sessions are individual sessions. The total amount of time for the four sessions is 300 minutes or 100 minutes each for the conjoint sessions and 50 minutes each for the individual sessions.
We generally see significant improvements after four sessions for a majority of our clients.
The four sessions can be done between one day to as long as your schedule permits.
Follow up sessions if needed will be mostly conjoint at 75 minutes each.
You may choose to schedule one session at a time and decide if you wish to continue anytime during your series of sessions. - Our family package can be done in four sessions.
- Please refer to this link for the terms of our prepayment packages: https://onelifeonly.net/prepayment-packages/
- Note: You may still choose to schedule one session at a time and decide if you wish to continue anytime during your series of sessions.
- What are the payment options?
- We accept the following:
- Cash
- Bank Transfer or Over the Counter Deposit
- BDO
- BPI
- Check
- Major Credit Cards
- PayPal
What if I need to cancel?
- We strongly advise you to book your appointments when you are sure about your schedule.
- Cancellations made less than 48 hours before your appointment will be considered a completed session. The fee for such sessions will be considered payable immediately.
- We have the option to:
- Require advanced payment whenever we feel it is necessary,
- Refuse all future appointments with you for a cancellation without prior notice, or a failure to inform us of a cancellation.
Can I walk in?
- We encourage all clients to book an appointment at least 24 hours ahead. Walking in does not guarantee you a slot, or you may have to wait long hours to be accommodated.
- For same day appointments, please text +63 917 886 LIFE (5433).
Do you have online counseling?
- We usually use Zoom. Other options are Microsoft Teams and Google Meet.
How do I book appointments?
- You may text us at +63 917 886 5433 (LIFE) for assisted booking, or book your appointment online through www.onelifeonly.net
Who can come to consult with you?
- We work with individuals and couples.
- Minimum age is 12. All clients below 18 years old are required to be accompanied by a guardian.